An AI workshop for your team: how do you start with AI at work safely?

Chances are your team already uses AI. Someone pastes a client email into ChatGPT to draft a reply, a colleague has Copilot summarise a report. Usually this happens without any clear agreements. A short AI workshop gets everyone on the same page: not to ban AI, but to use it safely and usefully.

Agreements first: what data may or may not go into AI tools?

The key question is which information you may paste into an AI tool. Free and public tools can use your input to train their models. What you put in can end up outside your control. A good AI workshop therefore starts with clear, practical rules everyone understands.

• No personal data of clients or staff (names, national ID numbers, medical or financial data).
• No confidential business information such as contracts, pricing or source code in public tools.
• General, non-sensitive text is fine: a blog idea, a structure for a presentation, a rewrite.
• Prefer a business environment (such as Microsoft 365 Copilot) where your data is not used for training.

Learn to recognise mistakes and hallucinations

AI always sounds convincing, even when it is wrong. Such an invented answer is called a hallucination: the tool gives a source, a figure or a quote that simply does not exist. Anyone unaware of this copies false information into a quote or an email to a client.

In the workshop your team therefore practises a simple reflex: AI delivers a first draft, a human checks and decides. Facts, figures and legal or technical details you always verify yourself. AI literacy does not mean you must be able to build everything, but that you know where the tool is strong and where to be careful.

Practical use cases that save time right away

AI only becomes valuable when it fits the daily work. In a workshop we therefore start from recognisable tasks in your own team, not from abstract examples.

• Email: drafting a first reply or summarising a long mail thread.
• Documents: cutting a report or quote down to the key points.
• Marketing: ideas for a newsletter, a social media post or a product description.
• Translating and rewriting: making a text more professional or more accessible.

Why a short course makes the difference

Without training, shadow usage appears: people try things on their own, make mistakes, or do not dare touch anything at all. A focused session of a few hours removes that uncertainty. Everyone knows the agreements, knows which tool is for what, and dares to use AI where it genuinely helps.

There is a legal reason too. The European AI Act has, since early 2025, imposed an AI literacy obligation: organisations must ensure their staff have a sufficient understanding of the AI systems they use. An AI workshop is therefore not only useful, it also helps you demonstrably meet that expectation.